Last updated: July 2026
At Solace Ritual, we believe that transparency is an essential part of building trust with our customers.
Whether you have questions about your order, subscription, shipping, or our products, our Customer Support team is here to help.
Brand Name
Solace Ritual
Company Name
GF INTERNATIONAL FZCO
Head Office
Dubai Silicon Oasis
Dubai, United Arab Emirates
Our corporate office is responsible for the management, administration and strategic operations of the Solace Ritual brand.
To provide fast and reliable delivery throughout the United Kingdom, all UK customer orders are fulfilled from our dedicated UK logistics and fulfilment centre.
This allows us to offer:
Free UK shipping
Fast delivery within 3–4 business days
Fully tracked orders
Efficient order processing and returns management
Customer Support Email
We aim to respond to all enquiries within 24 business hours, Monday to Friday.
Our Customer Support team can assist with:
Orders
Subscription management
Shipping enquiries
Returns & refunds
Product information
Business enquiries
Monday – Friday
09:00 – 18:00 (GST)
Support requests received outside business hours will be answered on the next working day.
For partnership opportunities, wholesale enquiries or other business-related matters, please contact:
At Solace Ritual, we are committed to providing exceptional customer service, transparent communication and a premium shopping experience.
From our headquarters in Dubai to our UK fulfilment operations, every order is handled with care, professionalism and attention to detail.
Thank you for choosing Solace Ritual.